Privacy Policy
Last Updated: April 16, 2025
At Imagine Digital Signage ("we", "our", or "us"), we are committed to protecting the privacy and security of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our digital signage software and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you create an account, request a demo, or contact our support team.
- Usage Data: Information about how you use our digital signage software, including content displayed, display schedules, and interaction metrics.
- Technical Data: IP address, browser type, device information, operating system, and other technical information about the devices you use to access our services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you interact with our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our digital signage software and services
- Processing and completing transactions
- Sending administrative information, such as updates, security alerts, and support messages
- Responding to your comments, questions, and requests
- Personalizing your experience and delivering content relevant to your interests
- Monitoring usage patterns and performing analytics to enhance our services
- Protecting against fraudulent, unauthorized, or illegal activity
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers who help us operate our business and deliver services to you. These providers have access to your information only to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
8. Third-Party Links
Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Imagine Digital Signage
Email: info@imaginesignage.com
Phone: +27 21 851 0119
Address: Links Business Park, Somerset West, South Africa